For any enquiries, please contact us via info@foreveramelt . We try our hardest to answer emails as quickly as we can but do ask that you allow 2 working days for a response before chasing.

 

Order Processing 

Please allow 5 working days for your order to be processed. We are a small independent business and it can take us some time to dispatch all our orders. Occasionally during holidays, especially the Christmas period, we may experience delays in processing orders. We use Evri for all our parcels.

 

Terms of Service 

Overview

It is your duty to read, understand and accept our Terms and Conditions before you purchase, as you enrol in a binding contract once the order is confirmed. We may change our terms and conditions without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes. 

 

We are careful to ensure that the descriptions and specifications of our goods are correct when they are posted on our website. However, while the colour reproduction of the goods on our website is a close representation, we cannot accept any responsibility for any variation in colour caused by browser software or the computer system used by you. 

 

All orders made are subject to availability. We will try our best to keep all stock levels at the same level to what is publicised on the site, but we are not held responsible if an ordered item is no longer available. We will email you confirmation of this rejected order. 

 

Payments

All payments are received securely via PAYPAL. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason authorise payment, then you will be notified of this immediately at the time of order. 

We do not take responsibility if your credit/debit card is used fraudulently as a direct result of being used to buy from our website. 

This website is operated by Forever A Melt. Throughout the site, the terms “we”, “us” and “our” refer to Forever A Melt.

Forever A Melt offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced here in and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.  

 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.  

 

Our store is hosted on Webador. They provide us with an online e-commerce platform that allows us to sell our products and services to you.  

For more detail, please review our Delivery & Returns.

Personal Information 

Your submission of personal information through the store is governed by our Privacy Policy.